State Bank of India on Monday has issued guidelines for its
vast customer base on how not to become a victim of cyber fraud. According to
SBI, cyber criminals are targeting SBI customers through WhatsApp messages and
calls. SBI warned the customers of potential threats to their security by
pointing out that the bank will not call customers and request their account
numbers and other confidential details regarding their account in SBI. The bank
also emphasised that it is not running any lottery schemes or gift offers now.
Cyber criminal activity usually begins with an anonymous
message, e-mail or a call informing the victim that they had won a lottery or
free gifts. The perpetrators would then ask the customers to impart their
confidential bank account details which could compromise their bank account. Internet
frauds have become a common place taking advantage of unassuming customers
luring them with promises of lottery winnings or falsely calling them on behalf
of banks to gather confidential information of their accounts.